If you have any queries, concerns, requests or complaints, please contact Customer Service in person or via the details below. Alternatively, you can also make an enquiry online.
Phone: (03) 5355 0200
Residents wishing to contact Council outside normal business hours, should still phone 03 5355 0200.
Your call will be connected to Council's after hours service. You will hear an automated menu which will provide you with options to directly transfer your call to the correct after hours contact. There is no need to dial a different number.
Ararat Rural City Council Municipal Office
59 Vincent Street, Ararat
- 8.00am to 5.15pm, Monday to Friday
PO Box 246, Ararat, Victoria 3377
Ararat Rural City Council staff are committed to providing quality customer service and will gladly assist you with your enquiries. If they are unable to have an answer readily available, they will follow up with the relevant department and officers.
Submit a request
Click here to report a problem or submit a request for Council to action